Providing Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web HostingSafe Software is looking for a talented, fun-loving Technical Support Specialist who is interested in becoming part of one of the fastest growing data integration companies in the world! You’ll join the FME Desktop Technical Support team and start he
22/01/2022 - APPCAST Emploi Technical Support SpecialistAnalyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you launch your career with Tugboat Logic! We are looking...
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAnalyst, you will work closely on an Agile team with Product Owners, Scrum Masters, Project Managers, Developers, QA Analysts, and other team members to facilitate meetings with product owners and other key stakeholders, elicit requirements, document user stories, suppor...
21/01/2022 - APPCAST Emploi Junior Business Systems AnalystAs a Manager of Technical Support you will guide a small Technical Support Team and will be responsible for planning and fulfilling technical support activities, as well as diagnosing and solving the issues that our end users face. Manages a small an
20/01/2022 - APPCAST Emploi Manager Technical SupportAct as the liaison between business and technology staff, providing the business perspective in the analysis and design of solutions. A minimum of 9+ or 10+ years of Business Analysis experience is required. Understand and articulate ‘the Why’ in the
19/01/2022 - APPCAST Emploi Technical Business AnalystAnalyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you launch your career with Tugboat Logic! We are looking...
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTAnalyst to join our Financial Systems team. Gather and formalize business requirements, prepare design documents, create detailed test plans and training related to new enhancements and features. Will actively develop and maintain strong relationships with inte...
18/01/2022 - APPCAST Emploi Business Systems Analyst, Financial Applications (Remote)Monitoring engineering support for the Instrumentation & Operations team as defined by the Assoc. Technical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including
18/01/2022 - APPCAST Emploi Sr Technical Splunk Support SpecialisAnalyst (BSA) will have a strong financial services background as a lender or in some other capacity. Working closely with the business stakeholders the BSA will document and facilitate the integration of business and functional requirements into project plans. Develop technical...
17/01/2022 - APPCAST Emploi Business Systems Analyst (6 months Contract)Preferred candidates will be available days/evenings (on an on call basis.Preference to candidates who seek part time employment with a shift build up that may fit their needs.Candidates must be able to read wiring schematics, troubleshoot using comp
17/01/2022 - IMP Group Emploi On Call Maintenance Technical Support Technician M1 AND M2 Licenseanalyst on document management migration projects. Experience in business and functional analyst role in complex IT project and environment. The candidate will document requirements, will work with technical team to make sure business requirements are converted into IT tec...
09/01/2022 - APPCAST Emploi Technical Business Analyst