Minimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support Manageranalysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support many of the features within their mobile and web ...
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
21/02/2022 - APPCAST Emploi Technical Support Engineer L3Responsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystThe Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)The Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)As this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistAs the Technical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support TeamAnalyst will join a newly created Information Systems Management team and assist with building out the business analyst team in this department. The Senior Business Analyst will act as a gate keeper of projects that are presented to the Information Systems Management Team and wi...
13/02/2022 - APPCAST Emploi Senior Business Systems Analyst/Analyste senior des systèmes d'entrepriseAnalyst, you will work closely with business and technology partners. Defines and communicates systems requirements at the appropriate level of detail to ensure applications are flexible, open, scalable, available, testable and maintainable within a high-volume production environme...
10/02/2022 - APPCAST Emploi Senior Systems AnalystAnalyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analyst will leverage strong technical skills and equall...
05/02/2022 - APPCAST Emploi Customer Support Analyst