Additionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTTechnical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including Windows, Linux, AIX, application servers (WebSphe...
18/01/2022 - APPCAST Emploi Sr Technical Splunk Support SpecialisRemote role - open to either full time or contract - .Role for 1st and 2nd level production system support on Murex 3.Murex system implementation, configuration and developments.Murex including DataMart, MXML pre-trade and post-trade workflows, RTBS
17/01/2022 - APPCAST Emploi Production Support - MurexPreferred candidates will be available days/evenings (on an on call basis.Preference to candidates who seek part time employment with a shift build up that may fit their needs.Candidates must be able to read wiring schematics, troubleshoot using comp
17/01/2022 - IMP Group Emploi On Call Maintenance Technical Support Technician M1 AND M2 Licensetechnical team to make sure business requirements are converted into IT tec...
09/01/2022 - APPCAST Emploi Technical Business AnalystYou’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recove
07/01/2022 - APPCAST Emploi Consultant, Production Application SupportAssign users to distribution lists for various reports (accomplished via multiple methods, ie Qlikview, csv, distribution lists, etc).Troubleshoot report access or usage issues and escalate as needed.Respond to users for more information when not eno
07/01/2022 - APPCAST Emploi MSBI Production Support EngineerTechnical Support Specialists. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support...
01/01/2022 - Samsara Emploi Technical Support SpecialistTechnical Support Specialist, you’ll be our first line of support at ecobee and work directly with our customers to solve their issues, inquiries and assistance-requests through phone, email, or chat. Technical Support Specialist are a huge benefit to ecobee as they enable our users and install...
01/01/2022 - Ecobee Emploi Technical Support Specialist - VancouverAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)technical support experience to all. We are looking for someone who will take ownership of the role, improving our processes and providing exemplary support for our software systems. Respond to syst...
01/01/2022 - G Adventures Emploi System Support AnalystAccounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application Analyst