technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in support of the company’s operations and legislation...
02/02/2022 - APPCAST Emploi Technical Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystAs a Senior Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a suppo
01/01/2022 - Deltek, Inc. Emploi Senior Accounting Support AnalystTechnical Support Specialist, you’ll be our first line of support at ecobee and work directly with our customers to solve their issues, inquiries and assistance-requests through phone, email, or chat. Technical Support Specialist are a huge benefit to ecobee as they enable our users and install...
01/01/2022 - Ecobee Emploi Technical Support Specialist - Vancouvertechnology managers in the delivery of a unified technical support experience to all. We are looking for someone who will take ownership of the role, improving our processes and providing exemplary support for our software systems. Respond to syst...
01/01/2022 - G Adventures Emploi System Support Analysttechnical support services to our clients on retail head office software (Merchandising, CRM, Audit & Operations Management). Our analysts fulfill an extremely vital and customer-facing role as we str...
01/01/2022 - Aptos Emploi Technical Support Analyst AOM (West Coast)technical and customer service assistance in a tiered support model, and is responsible for: providing IT support at the Campus IT counter for walk-in students, employees, guests and visitors; performing initial troubleshooting of IT incidents for the Sheridan comm...
31/12/2021 - Sheridan College Emploi Tier 1 Support AnalystTechnical Su...
31/12/2021 - Aptos Emploi Technical Support AnalystAs a Product Support Analyst for our Specialty products, you will be on the front lines in supporting a world-class SaaS insurance platform. Could you be Insurity's next Product Support Analyst?. Contribute continuous improvement ideas to promote iss
30/12/2021 - Insurity Emploi Software Product Support Analyst