Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly techn...
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDsupport agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDsupport agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDsupport. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear and completely documented. Must have the ability to ...
25/02/2022 - APPCAST Emploi Technical Support RepresentativeSupport. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deliver Industry Leading Quality products and Market L...
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerSupport Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-brand customers as part of our fun, tight-knit tea...
21/02/2022 - APPCAST Emploi Technical Support Engineer L3The Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R&D team as needed. Technical Support Specialist (b...
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze support requests from a technical point of view, c...
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support Teamsupport for the Instrumentation & Operations team as defined by the Assoc. Technical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including Windows, Linux, AIX, application servers (WebSphe...
05/02/2022 - APPCAST Emploi Sr Splunk Technical Support SpecialistSupport Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. Consultation of technical documentation, bulletins and release notes for known problems. Follow up on technical cases incl...
03/02/2022 - APPCAST Emploi Technical Support SpecialistSupport Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-brand customers as part of our fun, tight-knit tea...
03/02/2022 - APPCAST Emploi Technical Support Engineer L3- Vancouver