Sous la responsabilité du directeur de l'informatique, la personne travaillera au sein du service informatique et apportera son soutien à tous les utilisateurs de l'entreprise en ce qui concerne les problèmes d'équipement et de logiciels, ainsi que l
16/03/2022 - APPCAST Emploi Soutien informatique bilingue (télé-travail/Montréal) / Bilingual IT Support ( remote/Montreal)University degree or equivalent work experience in Business Analyst (methodologies, tools and techniques in SDLC and developing business requirements). Maintain business performance reporting and capabilities. ...
13/03/2022 - APPCAST Emploi Business Analyst (Remote)As a Senior Data Analyst at Ciena - IT, you are responsible for turning abstract information from finance accounting, revenue recognition and FP&A into appealing and understandable visualizations that improve business insights from the results of the
10/03/2022 - Ciena Emploi Senior Data Analyst - Finance, Remote North AmericaSupport Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and collaborative team. ...
28/02/2022 - APPCAST Emploi Senior Accounting Support Analystsupport cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, e...
26/02/2022 - APPCAST Emploi Customer Support AnalystSupport Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly techn...
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDsupport agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDsupport agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDsupport and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Good understanding of access management, administrat...
25/02/2022 - APPCAST Emploi Helpdesk Support Analystsupport analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support many of the features within their mobile and web ...
23/02/2022 - APPCAST Emploi Digital Customer Support Analystsupporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials and tutorials as needed to support the onboarding o...
21/02/2022 - APPCAST Emploi Application Support AnalystSupport Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analyst will leverage strong technical skills and equall...
05/02/2022 - APPCAST Emploi Customer Support Analyst