Minimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
21/02/2022 - APPCAST Emploi Technical Support Engineer L3Responsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystThe Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)The Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)As this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistAs the Technical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support TeamAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystMonitoring engineering support for the Instrumentation & Operations team as defined by the Assoc. Technical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including
05/02/2022 - APPCAST Emploi Sr Splunk Technical Support SpecialistOur client, a respected law firm, is looking to hire a Junior Finance Application Support Analyst for a permanent job to provide internal and external financial ERP system support. ...
03/02/2022 - APPCAST Emploi Junior Finance Application Support AnalystFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. Consultation of technical documentation, bulletins and release notes for
03/02/2022 - APPCAST Emploi Technical Support Specialist