Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. ...
17/03/2022 - Job Bank Emploi technical support analyst - systemsAs a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
28/02/2022 - APPCAST Emploi Senior Accounting Support AnalystDocument/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystResponsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystChef de file mondial de l’industrie de l’ingénierie et du conseil TI avec plus de 40 000 conseillers à travers le monde, le Groupe ALTEN optimise la performance technologique des entreprises depuis plus de 30 ans.Les femmes et les hommes qui composen
19/02/2022 - APPCAST Emploi Analyste Support ApplicatifThis Senior Business Analyst will join a newly created Information Systems Management team and assist with building out the business analyst team in this department. The Senior Business Analyst will act as a gate keeper of projects that are presented
13/02/2022 - APPCAST Emploi Senior Business Systems Analyst/Analyste senior des systèmes d'entrepriseAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystOU à titre de pigiste (à la discrétion de la personne).Votre rôle consiste à analyser et à participer au diagnostic des problématiques ou des situations liées entre autres aux livraisons et déploiements, à l’exploitation de l’infrastructure technolog
05/02/2022 - APPCAST Emploi Analyste en exploitation, maintenance et développement des systèmes et des infrastructuresOur client, a respected law firm, is looking to hire a Junior Finance Application Support Analyst for a permanent job to provide internal and external financial ERP system support. ...
03/02/2022 - APPCAST Emploi Junior Finance Application Support Analyst