As a Manager of Technical Support you will guide a small Technical Support Team and will be responsible for planning and fulfilling technical support activities, as well as diagnosing and solving the issues that our end users face. Manages a small an
20/01/2022 - APPCAST Emploi Manager Technical SupportAct as the liaison between business and technology staff, providing the business perspective in the analysis and design of solutions. A minimum of 9+ or 10+ years of Business Analysis experience is required. Understand and articulate ‘the Why’ in the
19/01/2022 - APPCAST Emploi Technical Business AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTMonitoring engineering support for the Instrumentation & Operations team as defined by the Assoc. Technical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including
18/01/2022 - APPCAST Emploi Sr Technical Splunk Support SpecialisPreferred candidates will be available days/evenings (on an on call basis.Preference to candidates who seek part time employment with a shift build up that may fit their needs.Candidates must be able to read wiring schematics, troubleshoot using comp
17/01/2022 - IMP Group Emploi On Call Maintenance Technical Support Technician M1 AND M2 LicenseIT Business and functional analyst on document management migration projects. Experience in business and functional analyst role in complex IT project and environment. The candidate will document requirements, will work with technical team to make su
09/01/2022 - APPCAST Emploi Technical Business AnalystYou will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. Your work will also be collaborative, working together with other support representatives in multiple support locations to serv
01/01/2022 - Samsara Emploi Technical Support SpecialistAs a Technical Support Specialist, you’ll be our first line of support at ecobee and work directly with our customers to solve their issues, inquiries and assistance-requests through phone, email, or chat. Technical Support Specialist are a huge bene
01/01/2022 - Ecobee Emploi Technical Support Specialist - VancouverAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)This role works closely with software developers and technology managers in the delivery of a unified technical support experience to all. We are looking for someone who will take ownership of the role, improving our processes and providing exemplary
01/01/2022 - G Adventures Emploi System Support AnalystAccounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystAs a Senior Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a suppo
01/01/2022 - Deltek, Inc. Emploi Senior Accounting Support Analyst