Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystThe Role: As a Customer Education Manager for talech, you will be responsible for the Customer Education strategy, driving our Knowledge & Educational Initiatives and building their associated processes, content and running trainings - for our Custom
26/02/2022 - U.S. Bank Emploi Customer Education Manager & Content DevelopmentReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerDo you have experience working in a fast-paced Customer Service position? Do you have strong problem resolutions skills and the ability to build customer connections? Would you like the opportunity to work at an established growing business that inve
24/02/2022 - APPCAST Emploi Customer Support RepresentativeApollo Scooters is a leading micro-mobility company, proudly headquartered in Montreal, Canada.Short-distance travel represents 80% of all trips we take, and Apollo is on a mission to make it better.We design and manufacture next-generation vehicles
24/02/2022 - APPCAST Emploi Customer Support SpecialistOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAkerna is a leading enterprise software solutions provider that enables regulatory compliance and inventory management.At Akerna we are passionate about solving problems that better our world.We provide data-driven solutions worldwide across the enti
23/02/2022 - APPCAST Emploi Customer Support RepresentativeAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystIn this role, you will be accountable for the overall success of the customer project, delivering the project within the scope, cost and schedule baseline, and ensure that the project is delivered within the safety, quality and environmental best pra
02/02/2022 - APPCAST Emploi Customer Engineering Solutions - Project Manager (EPC/EPCM Projects) Location - MississaugaAre alifelong learner who believes in the power of experiential education. Come to work and help change the world every single day, bringing our mission ofOpening the World Through Educationto life. You’ll also enjoy comprehensive professional develo
30/01/2022 - EF Education First Emploi Bilingual Customer Support SpecialistThis CSM will be working with our Education customers, specifically our large K12 school district customers. Experience working with K12 or Higher Education customers is preferred. ...
28/01/2022 - Thoughtexchange Emploi Customer Success Manager - Education (Large Accounts)