Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystWorking with one of the top financial clients this role calls for a Junior Finance Analyst- Hyperion/ Essbase who will be responsible for working with the Manager and Senior Manager in meeting deliverables of the team by providing exceptional service
19/02/2022 - APPCAST Emploi Junior Finance Analyst- Hyperion/ EssbaseShopify’s mission is to make commerce better for everyone.From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.Having a unified vi
14/02/2022 - APPCAST Emploi Junior Support AdvisorCoordinate, schedule, host meetings in Outlook/MS Teams/Webex; manage distribution lists; e-mailing campaigns; tracking initiative in excel spreadsheets; document management in SharePoint; relay Q&A with stakeholders.Office Admin Support experience,
11/02/2022 - APPCAST Emploi Junior/Intermediate Admin SupportAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystExceedra is currently seeking a DSD Application Support Specialist.You will primarily be responsible for supporting our Direct Store Delivery (DSD) system with integration into Enterprise Resource Planning, Order Management and Warehouse Management S
05/02/2022 - APPCAST Emploi DSD Application Support SpecialistThis job requires a strong technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in s
02/02/2022 - APPCAST Emploi Technical Support AnalystAre alifelong learner who believes in the power of experiential education. Come to work and help change the world every single day, bringing our mission ofOpening the World Through Educationto life. You’ll also enjoy comprehensive professional develo
30/01/2022 - EF Education First Emploi Bilingual Customer Support SpecialistThe recruitment team at Myticas Consulting is looking for an experienced Application Support Engineer who would be interested in a remote contract to hire opportunity offered within the North American region. ...
25/01/2022 - APPCAST Emploi BHJOB15656_17062 - Application Support EngineerProviding Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web Hosting