Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerReporting to the Applications Services Manager, the Technical Lead is responsible for providing technical leadership to their team members by providing support and advice with all the technical aspects of their job. Perform a transversal role, suppor
24/02/2022 - APPCAST Emploi Technical I.T. Lead - Information Application ServicesOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
21/02/2022 - APPCAST Emploi Technical Support Engineer L3The Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)The Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)As this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistAs the Technical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support TeamFlexiti is looking for a Technical System Analyst to join its IT team. Supporting the Director of Card Platforms Engineering, the Technical System Analyst will manage the technical design and engineering of our credit card platform. Partner and provi
10/02/2022 - APPCAST Emploi Technical Systems Analyst