The Tier 2 Technical Support Analyst plays a critical role in supporting R. Writer customers by providing advanced technical support via phone, email, and other avenues. The Analyst handles Tier 1 escalated tickets and complex customer issues, works
30/06/2022 - APPCAST Emploi Tier 2 Technical Support AnalystThis includes providing guidance on application procedures and referral to higher-level technical support staff when required. Escalate urgent or unresolved problems to relevant technical support staff. Analyze and resolve customer technical issues a
04/05/2022 - APPCAST Emploi Bilingual Technical SupportProvides technical troubleshooting support to both internal and external customers. Continuously maintain knowledge of all technical components in the current marketplace, remote connectivity platforms, core use cases, and modality specific configura
22/04/2022 - APPCAST Emploi Technical Support Specialist -BILINGUALLooking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Technical Community Support you are responsible for essential customer level support, management and resolution to help
20/04/2022 - APPCAST Emploi Bilingual Technical Support Representative (French)If you want to work in an innovative and fast-paced environment, you might be the Technical Support Specialist Robert Half is looking for. This role will support end users and sales teams in a highly visible role that has a positive impact on both th
19/04/2022 - APPCAST Emploi Technical Support Specialist (Bilingual)Looking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Technical Community Support you are responsible for essential customer level support, management and resolution to help
04/04/2022 - APPCAST Emploi Bilingual Technical Support - French (Remote)Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. ...
17/03/2022 - Job Bank Emploi technical support analyst - systemsThis job requires a strong technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in s
02/02/2022 - APPCAST Emploi Technical Support AnalystProviding Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web HostingAs a member of the Aptos Client Care Support team you will be providing high quality functional and technical support services to our clients on retail head office software (Merchandising, CRM, Audit & Operations Management). Our analysts fulfill an
01/01/2022 - Aptos Emploi Technical Support Analyst AOM (West Coast)Engaging our clients differently is more than just a tag line – it’s part of everyday life for our professional support teams! Our retail partners depend on us for high performing software solutions that allow their customers to have access to 24/7 s
31/12/2021 - Aptos Emploi Technical Support AnalystThe Technical Support Analyst will provide responsive technical support to our customers, on a global basis in a 24/7 environment, with a focus on resolving customer issues and ensuring their ongoing success with RapidResponse. The Customer Support t
30/12/2021 - Kinaxis Emploi Technical Support Analyst