Additionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTRemote role - open to either full time or contract - .Role for 1st and 2nd level production system support on Murex 3.Murex system implementation, configuration and developments.Murex including DataMart, MXML pre-trade and post-trade workflows, RTBS
17/01/2022 - APPCAST Emploi Production Support - MurexYou’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recove
07/01/2022 - APPCAST Emploi Consultant, Production Application SupportAssign users to distribution lists for various reports (accomplished via multiple methods, ie Qlikview, csv, distribution lists, etc).Troubleshoot report access or usage issues and escalate as needed.Respond to users for more information when not eno
07/01/2022 - APPCAST Emploi MSBI Production Support EngineerAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystAs a Senior Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a suppo
01/01/2022 - Deltek, Inc. Emploi Senior Accounting Support AnalystThis role works closely with software developers and technology managers in the delivery of a unified technical support experience to all. We are looking for someone who will take ownership of the role, improving our processes and providing exemplary
01/01/2022 - G Adventures Emploi System Support AnalystAs a member of the Aptos Client Care Support team you will be providing high quality functional and technical support services to our clients on retail head office software (Merchandising, CRM, Audit & Operations Management). Our analysts fulfill an
01/01/2022 - Aptos Emploi Technical Support Analyst AOM (West Coast)The incumbent provides first level technical and customer service assistance in a tiered support model, and is responsible for: providing IT support at the Campus IT counter for walk-in students, employees, guests and visitors; performing initial tro
31/12/2021 - Sheridan College Emploi Tier 1 Support AnalystEngaging our clients differently is more than just a tag line – it’s part of everyday life for our professional support teams! Our retail partners depend on us for high performing software solutions that allow their customers to have access to 24/7 s
31/12/2021 - Aptos Emploi Technical Support Analyst