As a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
28/02/2022 - APPCAST Emploi Senior Accounting Support AnalystDocument/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystSenior Technical Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsessi
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
21/02/2022 - APPCAST Emploi Technical Support Engineer L3Responsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystThe Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)