Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystThe Role: As a Customer Education Manager for talech, you will be responsible for the Customer Education strategy, driving our Knowledge & Educational Initiatives and building their associated processes, content and running trainings - for our Custom
26/02/2022 - U.S. Bank Emploi Customer Education Manager & Content DevelopmentReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerReporting to the Director, Finance, the Manager, Finance, will have a strong working knowledge of IFRS and US GAAP, experience in preparing and reviewing financial statements and management reports, a detailed understanding of financial services regu
25/02/2022 - APPCAST Emploi Finance Manager (1 Year Contract)Do you have experience working in a fast-paced Customer Service position? Do you have strong problem resolutions skills and the ability to build customer connections? Would you like the opportunity to work at an established growing business that inve
24/02/2022 - APPCAST Emploi Customer Support RepresentativeOur Client’s Voisey’s Bay Mine Expansion Project – Operational Readiness team is currently seeking a:.Seeking a dependable, well-organized individual to assist in administrative duties and logistical support for the Voisey’s Bay Exploration Team.The
24/02/2022 - APPCAST Emploi Contract Administrative / Logistics SupportApollo Scooters is a leading micro-mobility company, proudly headquartered in Montreal, Canada.Short-distance travel represents 80% of all trips we take, and Apollo is on a mission to make it better.We design and manufacture next-generation vehicles
24/02/2022 - APPCAST Emploi Customer Support SpecialistOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAkerna is a leading enterprise software solutions provider that enables regulatory compliance and inventory management.At Akerna we are passionate about solving problems that better our world.We provide data-driven solutions worldwide across the enti
23/02/2022 - APPCAST Emploi Customer Support RepresentativeAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystVirtual Production Manager & On-Call Weekend Support Coordinator. Prepare each workshop’s Production Manager plans, also known as Play-by-Plays. Own the updating and improvement of Production Manager processes and assets. Nice to have: a background i
03/02/2022 - APPCAST Emploi Virtual Workshop Production Manager (6 Month Contract)