Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystIn conjunction with on-screen customer information, identify customer’s needs through customer contact while simultaneously reading/updating customer information on the system. Demonstrated ability to exercise appropriate analytical and judgment skil
25/02/2022 - Millennium 1 Solutions Emploi Bilingual Customer Care Representative - Remote / Représentant du Service à la Clientèle -TélétravailOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystGérer les commandes en retard et, au besoin, collaborer avec d'autres départements, tels que la production et la logistique, afin de garantir le respect des normes de service. Ce rôle est basé à notre bureau de St-Laurent et relève de la Directrice,
19/02/2022 - APPCAST Emploi Représentant Service à la Clientèle / Customer Service RepresentativePossède d'excellentes compétences en rédaction, y compris l'écrit, la grammaire, l'orthographe, la ponctuation et l'éloquence et un style d'écriture engageant dans les deux langues officielles. Représentant(e) de Service à la Clientèle- Télétravail.
19/02/2022 - Millennium 1 Solutions Emploi Représentant(e) de Service à la Clientèle - Télétravail / Remote - Customer Service RepresentativeLead Customer Engineering activities for the Turbofan – Business Aviation programOwnership of Product Performance - including safety, reliability, durability and all services in relation with maintenance of the product in serviceComply with Airframe
07/02/2022 - BBN Technologies Emploi Ingénieur de programme de service à la clientèle / Customer Service Program EngineerAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTWe are looking for a new business analyst who knows ITIL well to help one of our client with the on-boarding of their new business customer in their ITIL based Operational environment. Nous recherchons un nouvel analyste d'affaire qui connaît bien IT
12/01/2022 - APPCAST Emploi Analyste d'affaire ITSM - IT Service Management (ITSM) Business AnalystAccounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystProvide high-quality technical support and customer service related to Microsoft products (Office 365 or Microsoft 365) and services. Provide technical support by phone, email, or chat. At least 2 yrs experience as customer service or technical suppo
23/12/2021 - Omanfil Emploi M365 CUSTOMER SERVICE / M365 TECHNICAL SUPPORT