Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystThinkFuel is looking for a HubSpot Onboarding Specialist to support the execution of HubSpot software onboardings for our clients.The perfect candidate will have experience in CRM implementation and a marketing software background.You will have the o
26/02/2022 - APPCAST Emploi HubSpot Onboarding + Support SpecialistTu cherches un cabinet convivial, où tu auras l’impression de faire partie d’une grande famille ? Ça tombe bien ! Nous sommes à la recherche d'un(e) technicien(e) informatique pour compléter son équipe. Les avantages de te joindre à l'équipe en tant
25/02/2022 - APPCAST Emploi Technicien(ne) informatiqueSenior Technical Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsessi
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDEn tant que Technicien(ne) informatique vous serez tenu de maintenir à jour votre expertise afin de résoudre convenablement les différents problèmes techniques des clients et les diriger vers les meilleures solutions possibles. Installer des postes i
25/02/2022 - APPCAST Emploi Conseiller(ère) technique en informatiqueChef de Service, spécialisé en Finance, pour rejoindre leur incroyable équipe. C’est en collaboration avec les départements marketing et finance, que ce poste sera responsable d'assurer le lien entre les parties pren...
25/02/2022 - APPCAST Emploi Chef de Service - Finance (#2966)Minimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerEncadrer les processus ITIL dans les domaines suivants : gestion et prise en charge des demandes, gestion des incidents, gestion des problèmes, gestion de la continuité, gestion du catalogue de services, gestion des actifs et des configurations, gest
25/02/2022 - APPCAST Emploi Chef de service : gestion de service TI - poste permanent