Travel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDRésumé du poste : agent de sécurité virtuel (opérateur de la console de sécurité - SCO1).Le SCO est responsable du traitement des alarmes incendie/mécaniques/panique/intrusion et des systèmes de surveillance vidéo, pour inclure la programmation de ba
25/02/2022 - APPCAST Emploi Agent de Sécurité VirtuelBilingual Customer Care Representative will be acting as the voice of our company.You will be addressing live problems submitted by our customers via phone, email, and chats, in both English and French.You will be responsible for all aspects of customer care, including customer inquiries, troubl...
25/02/2022 - APPCAST Emploi Bilingual Customer Experience RepresentativeDans un milieu stimulant avec différents environnements technologiques (Linux, Apple et Microsoft), le/la Technicien(ne) en support informatique sera responsable du support aux usagers. Il/elle fournit une assistance technique pour une variété de pro
25/02/2022 - APPCAST Emploi Technicien(ne) support informatiqueNous avons une opportunité d’emploi pour vous, au sein de notre entreprise, dans le département de Ressources humaines à titre de : « Agent de ressources humaines - planificateur ». ...
25/02/2022 - APPCAST Emploi Agent(e) ressources humaines-planificateurIn conjunction with on-screen customer information, identify customer’s needs through customer contact while simultaneously reading/updating customer information on the system. Demonstrated ability to exercise appropriate analytical and judgment skil
25/02/2022 - Millennium 1 Solutions Emploi Bilingual Customer Care Representative - Remote / Représentant du Service à la Clientèle -TélétravailMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerParts Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. As a Parts Customer Service Re
25/02/2022 - APPCAST Emploi Bilingual (French/English) Parts Customer Service RepresentativeRecevoir l’ensemble de la clientèle qui se présente sans rendez-vous, en vue d’identifier le besoin et la diriger vers les services appropriés.Procéder à des rencontres individuelles et établir un lien significatif avec les clients qui se présentent
25/02/2022 - APPCAST Emploi Agent d’accueil