Reporting to the Sales Manager, Premium Account Team, the Enhanced Customer Service Representative processes customer’s orders; up-sells customers to purchase additional products; converts information calls into sales and assists customers by providi
22/07/2022 - APPCAST Emploi Enhanced Customer Service Representative – 2-year TermBuild customer confidence in the services offered by MoneyKey as a subject matter expert. Minimum of 1 year of customer service or call center experience. Exceptional customer service skills: able to build rapport with clients and handle escalated ca
22/07/2022 - APPCAST Emploi Customer Service RepresentativeProvide customer service, sales, and administration support. College Degree with minimum 5 years’ experience OR High school diploma with minimum 7 years’ experience in inside sales or customer service environment. Liaise with finance to set customer
22/07/2022 - APPCAST Emploi Customer Service RepresentativePlease note, relocation and / or travel may be required.Position Description (scope of work or brief narrative):.Our program is implementing a cloud-based SaaS e-procurement system (EPS) using SAP Ariba, SAP Fieldglass, and ServiceNow.The Service Des
22/07/2022 - APPCAST Emploi Service Desk RepresentativeSupport the logging, prioritization, tracking and resolution of end user incident requests to maintain SLA and service expectations.Support and troubleshoot first level end-user incidents generated by phone, self-serve and email.Document all incident
22/07/2022 - APPCAST Emploi Bilingual Service Desk, End User ServicesCollection of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs.Accountability for debt and cash targets achievement on a quarterly/monthly basis.Full compliance
22/07/2022 - APPCAST Emploi Customer Service Representative(French and English)High possibility of extension/conversion) position with our direct client in .Note: Postings is currently remote, but onsite requirement after covid restrictions are lifted will be at least 2-3 days per week unless performance is not meeting standard
22/07/2022 - APPCAST Emploi Customer Service RepresentativeThey are enthusiastic, thoughtful and a highly motivated problem solver who is passionate about creating an innovative customer experience. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
22/07/2022 - APPCAST Emploi Customer Service/Sales RepresentativeIf you are enthusiastic, thoughtful and a highly motivated problem solver who is passionate about creating an innovative customer experience, send us your resume!. Identify customers’ needs, clarify information, research every issue and provide solut
22/07/2022 - APPCAST Emploi CSR - Customer Service RepresentativeManage on time deliveries and customer service / data entry. ...
21/07/2022 - APPCAST Emploi Customer Service RepresentativeMaintain customer relationships through handling customer complaints by; Trouble shooting all customer related service issues and providing an optimal resolution to satisfy the customers’ needs, documenting all complaints and forwarding them to vario
21/07/2022 - APPCAST Emploi Customer Service RepresentativeYou will be responsible for converting customers into passionate evangelists . Communicate with customers via phone, email and chat. Work with internal departments to meet customer's needs. ...
19/07/2022 - APPCAST Emploi Customer Service Representative