Support the logging, prioritization, tracking and resolution of end user incident requests to maintain SLA and service expectations.Support and troubleshoot first level end-user incidents generated by phone, self-serve and email.Document all incident
22/07/2022 - APPCAST Emploi Bilingual Service Desk, End User ServicesConnaissance et compréhension de la sécurité informatique ainsi que des normes d'audit informatique (SOX, ISO 27001). Pour nos bureaux de Montréal, nous recherchons présentement un Spécialiste des services informatiques aux utilisateurs. Ce poste se
10/09/2022 - Cerence Inc. Emploi Spécialiste informatique, service aux utilisateurs /IT End User Services SpecialistCompugen is one of Canada's top Information Technology (IT) solution providers with extensive service and support resources.Our vision is to “simplify the business of technology, together” by focusing on business objectives and outcomes, aligning the
26/11/2021 - Compugen Inc. Emploi Analyste de centre de services (bilingue) - Bilingual Service Desk Analyst - ContractKnowledge on End User Computing Devices (Laptop / Desktop / VDI).Ability to provide technical support over the phone.Excellent Oral and Written Communication skills.Hands on Experience on resolving customer issues related to the infrastructure.Assist
07/05/2023 - APPCAST Emploi Service Desk Support - BilingualBilingual Customer Service Representatives, Claims Management Services to join our growing team!As a Bilingual Customer Service Representative, you will provide support for travel and credit card claims with the ability to act decisively and a high degree of autonomy....
12/04/2023 - Jobtome Emploi Bilingual Customer Service Representative - Claims Management ServicesVous aurez la chance de créer une relation avec ces derniers (il ne s’agit pas d’appels de sollicitation à froid) et vous aurez à :- Leur fournir un encadrement et à les sensibiliser aux politiques et aux procédures- Résoudre de simples problèmes tec
05/12/2022 - Numeris Emploi Représentant.e bilingue, Services à la clientèle / Bilingual Customer Service RepresentativeVous aurez la chance de créer une relation avec ces derniers (il ne s’agit pas d’appels de sollicitation à froid) et vous aurez à :- Leur fournir un encadrement et à les sensibiliser aux politiques et aux procédures- Résoudre de simples problèmes tec
12/10/2022 - Numeris Emploi Représentant.e bilingue, Services à la clientèle / Bilingual Customer Service RepresentativeIn this position, you will be accountable for providing high quality client service to an assigned group of fee clients and Fund Managers , through the management of day-to-day account activity, ensuring that client service is a priority when dealing
24/09/2022 - RBC Emploi Bilingual Client Services Representative | Représentant Service à la ClientèleBilingual Administrator, Group Retirement Services (English & French). ...
19/09/2022 - APPCAST Emploi Customer Service Specialist Bilingual, Group Retirement ServicesIntermediate Solution Architect to oversee digital software architecture to deliver user centric services for service innovation, program review, and digital transformation projects in the public sector. Lead the solution architecture of digital serv
24/08/2022 - S.i. Systems Emploi (17 Positions, Remote) Intermediate Solution Architect to oversee digital software architecture to deliver user centric services for service innovation, program review, and digital transformation projects in the public sector. (2022-006)This role is accountable to provide technical expertise and support of Microsoft 365 services. In this role you will support the implementation of new features and functionality within Teams, triage and resolve 2nd level incidents and support the eff
27/07/2022 - Moneris Emploi Analyst III, End User servicesBilingual Service Desk Specialist.This is for a 6-month remote contract and involves working from your home office.Once you join the clients team the training given will build the confidence you need t...
12/07/2022 - APPCAST Emploi Bilingual Service Desk Specialist