MAIN RESPONSIBILITIES Manage daily operations requests for assistance and oversee the help desk activity Ensure issues are identified, tracked, reported on...
20/08/2019 - Dice Emploi APS Support Analyst IFS Australia _Contract_Montreal, CanadaThe Analyst Client Contact Centre (Technical Support) helps in responding to a number of online applications and portals including; Client portal, Online financing applications, BDC Mobile Application, BDC Academy. Come make a difference by helping e
28/10/2021 - Joveo Emploi BANQUE DE DÉVELOPPEMENT DU CANADA: Analyst, Client Contact Centre (Technical Support) – 12 Month Contract - Across CanadaOur Network Operations Office is seeking Network Support Analyst (12 months contract) to join our team. Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Informatio
16/01/2023 - Metrolinx Emploi Network Support Analyst, Service Desk (12 months contract)As a remote Technical Support Analyst you’re a Docebo product expert and the first point of contact for customer issues and questions, being the game changer in a customer’s day. As a Technical Support Analyst, some of your responsibilities may inclu
30/09/2022 - Docebo Emploi Technical Support Analyst - Remote CanadaThe Customer Support Analyst role at GBT is to deliver exceptional travel service experience for our Corporate Business Customers. The role will form part of a highly skilled team of Customer Support Analysts located virtually from home, at one of ou
28/07/2022 - American Express Global Business Travel Emploi Government of Canada Customer Support Analyst-Bilingual (French/English)A minimum of 2 years of experience as a support analyst. As a member of the Marketing Technology team, you will work alongside a team dedicated to supporting internal technologies, platforms and tools that drive the firms go-to-market strategy for sa
21/06/2022 - Deloitte Emploi Analyst, CRM Support & Operations (18-month contract)To investigate resolve level 2 support cases within a business SLA whilst supporting and training users of the Salesforce platform. Manage global case queues to ensure adequate support coverage and handling of support cases. To also actively analyse
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 2 - Remote, CanadaInvestigate and resolve level 3 support cases for FCTG corporate users in all markets Fulfil and resolve technical support requests within a global case SLAManage global case queues to ensure adequate support coverage and handling of support cases Wh
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 3 - Remote, CanadaThis will require a high level of articulate communication with people at all levels in the company, including the ability to lead the support effort across multiple products and systems as well as with other members of the broader global support gro
21/06/2022 - Flight Centre Emploi Global Support - Support Analyst - Remote, CanadaAs part of the larger Flight Centre Corporate Technology family, the Corporate Solutions Support team provides services internally to Account Management, Sales, and Operations. We support multiple technology platforms including several Online Booking
31/05/2022 - Flight Centre Emploi Corporate Solutions Support Analyst - Remote, CanadaAs a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)The Analyst, Client Contact Center (Technical Support) assists entrepreneurs by supporting the various channels available such as the customer portal, BDC mobile applications and the BDC Academy. Join us to make a difference to entrepreneurs and empl
06/02/2022 - bdc Emploi ANALYST, CLIENT CONTACT CENTER – TECHNICAL SUPPORT (ACROSS CANADA)