Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerApplications Services Manager, the Technical Lead is responsible for providing technical leadership to their team members by providing support and advice with all the technical aspects of their job. Perform a transversal role, supporting all Integration squads within the Information...
24/02/2022 - APPCAST Emploi Technical I.T. Lead - Information Application ServicesAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
21/02/2022 - APPCAST Emploi Technical Support Engineer L3applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials and tutorials as needed to support the onboarding o...
21/02/2022 - APPCAST Emploi Application Support AnalystThe Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)The Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)As this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistAs the Technical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support Teamapplication servers (WebSphe...
05/02/2022 - APPCAST Emploi Sr Splunk Technical Support SpecialistApplication Support Specialist.You will primarily be responsible for supporting our Direct Store Delivery (DSD) system with integration into Enterprise Resource Planning, Order Management and Warehouse Management Systems.Your previous functional and technical expe...
05/02/2022 - APPCAST Emploi DSD Application Support Specialist