Application Specialist, you will supervise the technical and operational performance to ensure the integrity of the Genesys application platform.You will manage or take part in projects in the area of expertise, in order to guarantee that specific knowledge is used in an efficient way.D...
01/07/2022 - Connex Telecommunications Inc Emploi Genesys Application SpecialistEnsure that internal production support tools and documentation are accurate and continually up to date. Key point of contact between the data analyst/data engineers and the Production support teams . Working knowledge of APIs and RESTful web service
01/07/2022 - Navy Federal Credit Union Emploi Production Support Engineer (Near Real-Time Data)applications.As a Support Engineer, you will be participating in design sessions and subsequently develop call center related applications and support user testing, signoff and production migration.Your responsibility is to understand the cus...
01/07/2022 - Connex Telecommunications Inc Emploi Genesys Support EngineerWe are looking for a Bilingual Roadside Service Coordinator (Customer Service Representative) who would be available to work either an Overnight shift from 7:00 PM to 7:00 AM and a Day shift from 7:00 AM to 7:00 PM. Dispatch emergency road service re
01/07/2022 - TIP Emploi Customer Service Representative (Bilingual)The ideal candidate will have 6+ years of experience managing Call Center Platforms ie: troubleshooting issues, managing functionality, availability, and performance.Experience with Cisco Unified Communications solutions (ie, Call Manager, Unity, IM&
01/07/2022 - Connex Telecommunications Inc Emploi Cisco VoIP/Support EngineerServes customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Recommends
01/07/2022 - APPCAST Emploi Customer Service RepresentativeTypically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients.Actively listens to clients' concerns and diagnoses clients’ service needs.Accurate
01/07/2022 - APPCAST Emploi Medical Center RepresentativeThe Tier 2 Technical Support Analyst plays a critical role in supporting R. Writer customers by providing advanced technical support via phone, email, and other avenues. The Analyst handles Tier 1 escalated tickets and complex customer issues, works
30/06/2022 - APPCAST Emploi Tier 2 Technical Support AnalystWe’re expanding the team! Are you a tech savvy salesperson? If so, you maybe our next Business Development Representative.Work in a collaborative Sales team that is aims to provide superior customer value with each interaction.Build a foundation for
30/06/2022 - APPCAST Emploi Business Development RepresentativeExperience in the field of telecommunications, an asset. ...
30/06/2022 - Connex Telecommunications Inc Emploi Customer Service RepresentativeTo be able to manage incoming calls and customer service inquiries. Handle records of customer interactions, process customer accounts and file documents in a confidential manner. Identify and assess customers’ needs to achieve satisfaction. Build su
30/06/2022 - EmpireOne Global Solutions Emploi Customer Service Representative - VoiceSomeone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers. You will be part of a team, ensuring a competent and friendly customer servic
30/06/2022 - Teamtailor Emploi Dutch customer service representative - WORK FROM HOME