Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystThinkFuel is looking for a HubSpot Onboarding Specialist to support the execution of HubSpot software onboardings for our clients.The perfect candidate will have experience in CRM implementation and a marketing software background.You will have the o
26/02/2022 - APPCAST Emploi HubSpot Onboarding + Support SpecialistSenior Technical Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsessi
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeDans un milieu stimulant avec différents environnements technologiques (Linux, Apple et Microsoft), le/la Technicien(ne) en support informatique sera responsable du support aux usagers. Il/elle fournit une assistance technique pour une variété de pro
25/02/2022 - APPCAST Emploi Technicien(ne) support informatiqueReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerTravailler sur plusieurs projets avec l'équipe des ressources humaines des opérations pour soutenir l'efficacité des processus, l'augmentation de l'engagement, le développement des employés et l'I&D. Diplôme universitaire requis en gestion des ressou
25/02/2022 - APPCAST Emploi Analyste, Ressources HumainesChez Biron, nous croyons que l’invisible détient les secrets de la santé et les clés de l’innovation.C’est pourquoi nous avons à cœur de fournir de l'intelligence médicale personnalisée, utile et accessible, donnant ainsi le pouvoir à tous de prendre
25/02/2022 - APPCAST Emploi Analyste fonctionnel TIStratan Consulting is a leading management consulting firm specializing in data and business intelligence. ...
25/02/2022 - APPCAST Emploi Business Intelligence Analyst/Analyste en Intelligence d’Affaires