Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystThinkFuel is looking for a HubSpot Onboarding Specialist to support the execution of HubSpot software onboardings for our clients.The perfect candidate will have experience in CRM implementation and a marketing software background.You will have the o
26/02/2022 - APPCAST Emploi HubSpot Onboarding + Support SpecialistWork through problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items. ...
26/02/2022 - APPCAST Emploi Tech Lead Software Engineer, Discovery Experience (Remote, Americas)agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDagents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDagents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly techn...
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeDans un milieu stimulant avec différents environnements technologiques (Linux, Apple et Microsoft), le/la Technicien(ne) en support informatique sera responsable du support aux usagers. Il/elle fournit une assistance technique pour une variété de pro
25/02/2022 - APPCAST Emploi Technicien(ne) support informatiqueMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerOne of the North American leading organizations with teams in over 25 countries.Very specialized in software product development, digital platform engineering, and digital and product design.In this role you will have control of your own work schedul
25/02/2022 - APPCAST Emploi Salesforce Tech LeadOur Client’s Voisey’s Bay Mine Expansion Project – Operational Readiness team is currently seeking a:.Seeking a dependable, well-organized individual to assist in administrative duties and logistical support for the Voisey’s Bay Exploration Team.The
24/02/2022 - APPCAST Emploi Contract Administrative / Logistics Support